Most of my Adobe Draw project files went missing when I logged out for the first time! Backup didn't sync! Help!
Has anyone had this issue and found the missing files?
I'm sorry your work disappeared; I know it's super upsetting. It sounds like maybe when you signed out of the app you signed back in with a different Adobe ID. I know this sounds super basic, but SO many people have more than one account. A few questions:
Have you ever used another email address for an Adobe product?
Do you by any chance have a work account and a personal account?
Do you have any other Adobe apps on this same device that could have automatically logged you in with a different account?
Please let me know.