4 Replies Latest reply on Feb 20, 2017 9:43 AM by Peru Bob

    missing codec

    annaj91697981

      Hello,

      i have a laptop with Windows 10th.

      Adobe Premiere Elements 14.

       

      While loading the project reports: The missing codec. What with this?

        • 1. Re: missing codec
          Steve Grisetti Adobe Community Professional

          What steps are you taking to load your project and media?

           

          A project file (.prel) is added by going to File/Open.

          Video, audio and photos are added to a project using Add Media.

           

          Did you create your project in version 14 or in another version of the program? You can not open an older version project in a newer version Premiere Elements.

          • 2. Re: missing codec
            annaj91697981 Level 1

            I wanted to continue the project, which I have elaborated (.prel). I started last week, I put the project and the program closed. After a week I opened the program and projects in progress were to continue. Unfortunately, the program began to report the errors described. The same error reports for all other projects which I tried to open it. All are .prel.

             

            All projects were created in the 14th version of Premiere Elements Eight months this version you use regularly and never a problem occurred.

             

            Thank you

            • 3. Re: missing codec
              annaj91697981 Level 1

              When opening the program loading the project window opens: Import Error. Error message: This file type is not supported or not installed the required codec.

               

               

              After the project loads offline.

              • 4. Re: missing codec
                Peru Bob Adobe Community Professional & MVP

                What are the properties of the media and where are they from?