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After effects tells me quicktime is not installed...it is though

Participant ,
Feb 19, 2017 Feb 19, 2017

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I keep getting an error message when I launch ae that quicktime is not installed.  It is installed. (cc2014 latest version)

creative cloud is also constantly asking me to licence the software; not sure if the 2 items are related but it's sup[er annoying

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LEGEND ,
Feb 21, 2017 Feb 21, 2017

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What, exact, version of CC 2014 are you using?

What OS are you using?

Try these solutions. Let us know if any of them worked, please.

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