3 Replies Latest reply on Feb 20, 2017 11:13 AM by trevntringma

    Digital Editions Licensing error message

    Mr_Hackenbacker

      Hello.  I've used ADE successfully in the past to borrow ebooks from my library.  I've downloaded a small acsm file from my library account to my computer which ADE then opens and converts to the actual book.

       

      However today I have a problem.  ADE won't open the file and the message I get is:

       

      "Unable to Download.  Error getting License.  License Server Communication Problem: E_STREAM_ERROR"

       

      Does anyone know what's causing this?  I have checked (in Help / Authorisation Information)  that ADE recognises that my computer is authorised to receive DRM content.

       

      Thanks.