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Photoshop Fix crashes and freezes

New Here ,
Feb 20, 2017 Feb 20, 2017

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I have used this app for almost 2 years with no problems at all. Now it continuously crashes and freezes up on my current photo. I have searched for an answer to this issue with no luck. Anyone else experiencing this frustrating issue?

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correct answers 1 Correct answer

Adobe Employee , Jul 09, 2018 Jul 09, 2018

Hi there,

Please update the app to the latest version as it will be fixing the current issues.

Regards,

Sheena

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New Here ,
Feb 21, 2017 Feb 21, 2017

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Exactly!

Ive been using this app for a long period of time and it's started crashing on the start screen.

Hope this is looked into

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Adobe Employee ,
Mar 20, 2017 Mar 20, 2017

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Sorry to hear that you are facing this issue. Please let us know on which device/phone you are seeing this issue. Thanks.

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New Here ,
Aug 07, 2017 Aug 07, 2017

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Hi there i am using a iphone6 and when I use healing option the app freezes and crashes.

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Adobe Employee ,
Aug 18, 2017 Aug 18, 2017

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Hi there,

Have you tried to uninstall and reinstall the application to notice any difference?

Regards,

Sheena

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New Here ,
Jun 05, 2018 Jun 05, 2018

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Yes, I did but kept crashing...

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Adobe Employee ,
Jul 09, 2018 Jul 09, 2018

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Hi there,

Please update the app to the latest version as it will be fixing the current issues.

Regards,

Sheena

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