PREMIERE PRO CS6 No playback in program or preview

[ganthonystx]

I have been editing on CS6 for several years. Last week playback stopped in preview and program.  I have rebooted, emptied out drives, created new projects, opened old projects,checked and rechecked all items in Preferences. I even did a system restore, all to no avail. It's not the video card.  Could it be a driver or a codec?  If so, how do I check?

[John T Smith]

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

-WITH Exactly which version of Premiere Pro

-WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version

-Do not count on Windows to be fully up to date when it comes to device drivers

-Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

-WITH have you recently updated to the very latest Mac or Windows operating systems?

--Both Windows 10 and Mac El Capitan have been known to cause problems... what is YOUR operating system?

-WITH exactly what are the codec details of what you are editing?

-WITH what effects are you using with the video?

[kulpreet singh]

Hi ganthonystx,

Can you please confirm if the issue that you were facing has been resolved or not?

In case if it hasn't been fixed yet please let us know and I will be glad to assist you.

Thanks,

Kulpreet Singh

[ganthonystx · Accepted solution]

Good afternoon.

Yep. Got it fixed. Figured out it was the fire wire connection to the Sony DVCAM HDV that was causing the problem.

GA

[kulpreet singh]

Thanks for confirming, GA!

I am glad that everything is up and running again. Cheers

-Kulpreet Singh