13 Replies Latest reply on Feb 21, 2017 9:38 AM by akademie266467327

    InDesign crashes when importing .doc or .docx



      since Adobe CC InDesign crashes when I try to import a .doc or .docx file. I tested it with a document containing only the word "Text", no special characters used.
      Tested in my organization on several computers (all Windows, 7,8.1 and 10 - everywhere the same problem.
      I don't use it very often and hoped in future versions this problem would be solved, but ... nope.
      My workaround is to save the Word file as .rtf and then place it in the document, this works. But now I need to place a complex document, so the workaround is not enough for me.


      Anyone else here with that problem or a solution? The Adobe Support couldn't help me out.

      Thank you for your help