Version of InDesign?
I've not heard of this problem before. Can you provide a test file we can download for a site like Dropbox?
Can you confirm the version of InDesign and Word you are using?
Problems with InDesign CC, CC2015, CC2017 (every Version), MS Office 2010
Link to the test file: goo.gl/kF1y9S
It's a document only with the word "Text" in Arial ...
I was able to place the file just fine in InDesign CC 2017. No crashing.
Hmm ... okay, thank you.
Well, that doesn't help you. The question is why 3 different versions of InDesign are crashing on File > Place. I'm hoping someone else will have some ideas for you.
did you try to place the docx file from a server volume?
Or perhaps by using a VPN channel to a volume on a server?
Tested your docx file without any special problems.
German InDesign CC 2017 on German Mac OSX 10.10.5.
The only problem with the applied paragraph style was the used font.
Paragraph sytle "Normal" should have used PT Sans, but Arial was applied:
After a restart I tried it again with my test.docx file (not from a server, only local) and it worked.
I think the problem is my Office program: I usually use SoftMaker Office 2016 and I got a lot of .doc files created with it. When I place these files, InDesign crashes. I saved these files again in SoftMaker Office als docx, and that worked. When I place .docx files created with an older version of SoftMaker Office, InDesign crashes too.
Tried it with LibreOffice, too: InDesign crashes when placing .doc files, .docx works.
I think I got the solution, thanks all for your help!
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Thank you so much for coming back with that information. I had never even heard of SoftMaker Office until you mentioned it. It does sound like there are incompatibilities that you are now aware of, and understand how to get around. Glad you are back on track.
SoftMaker Office is a suite only available for Linux and Windows and I love it. As an InDesign lover and MSOffice-Hater it's the best solution for me: the workflow is a mix of InDesign and Word. One reason why I never could switch to Mac , I would miss it ...
I will contact the SoftMaker support and describe my problem, I hope they fix the incompatibilities.
could it be that the docx or doc files are still open in your applications while placing them to an InDesign page?
Or if the files are not open in the applications at least the apps are open and the file system consider the doc or docx files not closed until you quit the word processor apps?
that's a good point.
I tested it a few minutes ago – SoftMaker Office/MS Word are closed, no processes running in the background: InDesign crashes when I place a doc file. The .docx file from Softmaker Office works.
I think the problem only affects SoftMaker Office 2013, but I now only use the newer version where it works with .docx files without any problems.