Adobe Photoshop not running with 2 GPU

[shelleyg66]

Hello all,

My issue is this, I have an employee that needed to update her creative cloud and it wouldn't update, upon reinstalling creative cloud we were prompted to update PS to the newest version (2017) upon updating she tried to open an image and the software opened no problem and even windows recognizes the file as being opened but all we saw was a black screen.

We contacted PS support and they were able to fix the issue, apparently PS does not run when using multiple GPU's.  She needed an extra card to support the amount of monitors she needs to perform her job.

Now PS runs when you disable one of the cards but this in turn prevents her from using all monitors.I was assured by support that this is just an issue with PS but I have another person using the exact same hardware (same on board GPU and installed GPU) with no issue.

I believe there must be some sort of work around to this in order to get it to work like the aforementioned person.

This has me stumped! Doers anyone have a similar problem that has come up with a workaround or a solution?

Let me know if you require the models of the cards or anything else.

Thanks!

[gener7]

If it is a case of an onboard GPU such as Intel and plugin GPU card such as Nvidia, it might be a simple case of Automatic switching between cards which is the problem. It would likely assign the onboard low performance card to Photoshop causing these video issues.

Here is an example on a fix which via the Nvidia Control panel assigns Photoshop to the High Performance card.

GeoForce GPU not detected

1)Right click on desktop and choose "NVIDIA Control Settings"

2)Look at left panel,under

3D Settings --> Manage 3D settings

now you have 2 tabs GLOBAL SETTINGS and PROGRAM SETTINGS.

Under GLOBAL SETTINGS tab under "Preferred graphics processor" choose "High Performance NVIDIA processor". Don't change any other details on that tab.

Now,under PROGRAM SETTINGS tab

click the button ADD which will ask you to browse the program you want.

Add sniffer.exe and Photoshop.exe (from C:\Program Files\Adobe\Adobe Photoshop CC 2015).

choose the ".exe" file and click OK,the under "select the preferred graphics processor for this program" choose "High performance NVIDIA processor".

Click OK(if there is any) to save the changes and you're done.

Next time when you open Photoshop it will run by NVIDIA card.

[shelleyg66]

Hey gener7,

Thanks for the update, Although she is using an AMD card and I cant seem to find these settings in the Catalyst Control Center.

Would you please walk me through these steps using CCC instead?

thanks in advan

[shelleyg66]

Just so you know the card is:

AMD RADEON HD 5450.

[gener7]

Here's AMD's own guide:

How to Configure Laptop Switchable Graphics | Community

I can't find anything specific to setting up Photoshop. But safe bet you should include both the Photoshop and sniffer exes.

In another thread Photoshop: Multiple video cards crashing CS6 (AMD and Intel HD4000) | Photoshop Family Customer Comm...

Someone also claimed good results disabling Desktop Composition.

"Right click photoshop.exe, go to properties, disable desktop composition and viola."

[shelleyg66]

I have tried both these options to no avail.

[gener7]

Not having any experience with AMD cards, I can only offer a few ideas.

If you can, look at the settings and connections on the PC that is working and see if there is anything different that you can correct.

Maybe one has a different driver package that works.  One way to know is to go to Help > System Info on Photoshop in both PCs and copy/paste the information to a file where you can compare and spot differences. You can even post both System Info reports here and I'll see if I spot something. Just click on "Copy", then Paste into your forum reply.

You already talked to Adobe Support, perhaps AMD's forums or tech support has some ideas.

Hope that helps,

Gene

[shelleyg66]

Here are the results of that System info, the top results under Shelley are mine and the bottom ones are the person who has all the same hardware with no issue.

and thanks for your continued assistance!

Shelley:

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

Number of Launches: 17

Version: 7 SP1

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3491 MHz

Built-in memory: 8115 MB

Free memory: 2445 MB

Memory available to Photoshop: 7020 MB

Memory used by Photoshop: 70 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=900, right=1600

Display: 2

Display Bounds: top=0, left=1600, bottom=900, right=3200

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

No GPU information available

License Type: Subscription

Serial number: 91190853163998071180

GUIDBucket:

  bucket: 106

  test: ReduceUXFriction

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\shelleyg\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 919.1G, 626.3G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2016/11/04-01:10:53   79.578171   79.578171

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20 79.195992   79.195992

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll AdobeSVGAGM   79.578171   79.578171

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2016/11/04-01:10:53   79.578171   79.578171

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000

   ARE.dll   ARE 2016/11/04-01:10:53   79.578171   79.578171

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2016/11/04-01:10:53   79.578171   79.578171

   BIBUtils.dll   BIBUtils 2016/11/04-01:10:53   79.578171   79.578171

   boost_date_time.dll photoshopdva   10.0.0  

   boost_signals.dll photoshopdva   10.0.0  

   boost_system.dll photoshopdva   10.0.0  

   boost_threads.dll photoshopdva   10.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT 2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2016/11/04-01:10:53   79.578171   79.578171

   dnssd.dll   Bonjour 3,0,0,2  

   dvaaudiodevice.dll photoshopdva   10.0.0  

   dvacore.dll photoshopdva   10.0.0  

   dvamarshal.dll photoshopdva   10.0.0  

   dvamediatypes.dll photoshopdva   10.0.0  

   dvametadata.dll photoshopdva   10.0.0  

   dvametadataapi.dll photoshopdva   10.0.0  

   dvametadataui.dll photoshopdva   10.0.0  

   dvaplayer.dll photoshopdva   10.0.0  

   dvatransport.dll   photoshopdva 10.0.0  

   dvaui.dll photoshopdva   10.0.0  

   dvaunittesting.dll photoshopdva   10.0.0  

   dynamiclink.dll photoshopdva   10.0.0  

   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.1  

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0  

   LogSession.dll LogSession   7.4.1.60.45263  

   mediacoreif.dll photoshopdva   10.0.0  

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2017   18.0.1  

   Plugin.dll   Adobe Photoshop CC 2017   18.0.1  

   PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   PSArt.dll   Adobe Photoshop CC 2017   18.0.1  

   PSViews.dll   Adobe Photoshop CC 2017   18.0.1  

   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

   SVGRE.dll   SVGRE 79.578171   79.578171

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   TfFontMgr.dll FontMgr   9.3.0.113  

   TfKernel.dll Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer 9.3.0.113  

Required plug-ins:

   3D Studio 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Accented Edges 18.0.1 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 18.0.1 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 18.0.1 - from the file “Filter Gallery.8bf”

   Average 18.0.1 (2017.0.1 x001 x003) - from the file “Average.8bf”

   Bas Relief 18.0.1 - from the file “Filter Gallery.8bf”

   BMP 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 9.8 - from the file “Camera Raw.8bi”

   Camera Raw Filter 9.8 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 18.0.1 - from the file “Filter Gallery.8bf”

   Charcoal 18.0.1 - from the file “Filter Gallery.8bf”

   Chrome 18.0.1 - from the file “Filter Gallery.8bf”

   Cineon 18.0.1 (2017.0.1 x001 x003) - from the file “Cineon.8bi”

   Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”

   Collada 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Color Halftone 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 18.0.1 - from the file “Filter Gallery.8bf”

   CompuServe GIF 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 18.0.1 - from the file “Filter Gallery.8bf”

   Craquelure 18.0.1 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 18.0.1 (2017.0.1 x001 x003) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 18.0.1 - from the file “Filter Gallery.8bf”

   Crystallize 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Cutout 18.0.1 - from the file “Filter Gallery.8bf”

   Dark Strokes 18.0.1 - from the file “Filter Gallery.8bf”

   De-Interlace 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Dicom 18.0.1 - from the file “Dicom.8bi”

   Difference Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”

   Diffuse Glow 18.0.1 - from the file “Filter Gallery.8bf”

   Displace 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 18.0.1 - from the file “Filter Gallery.8bf”

   Eazel Acquire 18.0.1 (2017.0.1 x001 x003) - from the file “EazelAcquire.8ba”

   Entropy 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”

   Extrude 18.0.1 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “FastCore.8bx”

   Fibers 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Film Grain 18.0.1 - from the file “Filter Gallery.8bf”

   Filter Gallery 18.0.1 - from the file “Filter Gallery.8bf”

   Flash 3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Fresco 18.0.1 - from the file “Filter Gallery.8bf”

   Glass 18.0.1 - from the file “Filter Gallery.8bf”

   Glowing Edges 18.0.1 - from the file “Filter Gallery.8bf”

   Google Earth 4 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Grain 18.0.1 - from the file “Filter Gallery.8bf”

   Graphic Pen 18.0.1 - from the file “Filter Gallery.8bf”

   Halftone Pattern 18.0.1 - from the file “Filter Gallery.8bf”

   HDRMergeUI 18.0.1 - from the file “HDRMergeUI.8bf”

   HSB/HSL 18.0.1 - from the file “Standard MultiPlugin.8bf”

   IFF Format 18.0.1 - from the file “Standard MultiPlugin.8bf”

   IGES 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Ink Outlines 18.0.1 - from the file “Filter Gallery.8bf”

   JPEG 2000 18.0.1 - from the file “JPEG2000.8bi”

   Kurtosis 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Lens Blur 18.0.1 - from the file “Lens Blur.8bf”

   Lens Correction 18.0.1 - from the file “Lens Correction.8bf”

   Lens Flare 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Liquify 18.0.1 - from the file “Liquify.8bf”

   Matlab Operation 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”

   Maximum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Mean 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Measurement Core 18.0.1 (2017.0.1 x001 x003) - from the file “MeasurementCore.8me”

   Median 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Mezzotint 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Minimum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   MMXCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “MMXCore.8bx”

   Mosaic Tiles 18.0.1 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 18.0.1 (2017.0.1 x001 x003) - from the file “MultiProcessor Support.8bx”

   Neon Glow 18.0.1 - from the file “Filter Gallery.8bf”

   Note Paper 18.0.1 - from the file “Filter Gallery.8bf”

   NTSC Colors 18.0.1 (2017.0.1 x001 x003) - from the file “NTSC Colors.8bf”

   Ocean Ripple 18.0.1 - from the file “Filter Gallery.8bf”

   OpenEXR 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 18.0.1 - from the file “Filter Gallery.8bf”

   Palette Knife 18.0.1 - from the file “Filter Gallery.8bf”

   Patchwork 18.0.1 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 18.0.1 - from the file “Standard MultiPlugin.8bf”

   PCX 18.0.1 (2017.0.1 x001 x003) - from the file “PCX.8bi”

   Photocopy 18.0.1 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 18.0.1 (2017.0.1 x001 x003) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 14.0 - from the file “PSDX.8bi”

   Picture Package Filter 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”

   Pinch 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Pixar 18.0.1 (2017.0.1 x001 x003) - from the file “Pixar.8bi”

   Plaster 18.0.1 - from the file “Filter Gallery.8bf”

   Plastic Wrap 18.0.1 - from the file “Filter Gallery.8bf”

   PLY 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   PNG 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Pointillize 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 18.0.1 (2017.0.1 x001 x003) - from the file “PBM.8bi”

   Poster Edges 18.0.1 - from the file “Filter Gallery.8bf”

   PRC 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Radial Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Radiance 18.0.1 (2017.0.1 x001 x003) - from the file “Radiance.8bi”

   Range 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”

   Reticulation 18.0.1 - from the file “Filter Gallery.8bf”

   Ripple 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 18.0.1 - from the file “Filter Gallery.8bf”

   Save for Web 18.0.1 - from the file “Save for Web.8be”

   ScriptingSupport 18.0.1 - from the file “ScriptingSupport.8li”

   Shake Reduction 18.0.1 - from the file “Shake Reduction.8bf”

   Shear 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Skewness 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Smart Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 18.0.1 - from the file “Filter Gallery.8bf”

   Solarize 18.0.1 (2017.0.1 x001 x003) - from the file “Solarize.8bf”

   Spaces 18.0.1 - from the file “Spaces.8li”

   Spatter 18.0.1 - from the file “Filter Gallery.8bf”

   Spherize 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Sponge 18.0.1 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 18.0.1 - from the file “Filter Gallery.8bf”

   Stained Glass 18.0.1 - from the file “Filter Gallery.8bf”

   Stamp 18.0.1 - from the file “Filter Gallery.8bf”

   Standard Deviation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   STL 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Sumi-e 18.0.1 - from the file “Filter Gallery.8bf”

   Summation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Targa 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Texturizer 18.0.1 - from the file “Filter Gallery.8bf”

   Tiles 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 18.0.1 - from the file “Filter Gallery.8bf”

   Twirl 18.0.1 - from the file “Standard MultiPlugin.8bf”

   U3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Underpainting 18.0.1 - from the file “Filter Gallery.8bf”

   Vanishing Point 18.0.1 - from the file “VanishingPoint.8bf”

   Variance 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   Water Paper 18.0.1 - from the file “Filter Gallery.8bf”

   Watercolor 18.0.1 - from the file “Filter Gallery.8bf”

   Wave 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

   WIA Support 18.0.1 (2017.0.1 x001 x003) - from the file “WIASupport.8li”

   Wind 18.0.1 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 18.0.1 (2017.0.1 x001 x003) - from the file “WBMP.8bi”

   ZigZag 18.0.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”

   Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

Installed TWAIN devices: NONE

Other:

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

Number of Launches: 6

Version: 7 SP1

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 3491 MHz

Built-in memory: 8116 MB

Free memory: 4504 MB

Memory available to Photoshop: 6870 MB

Memory used by Photoshop: 70 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

Display: 2

Display Bounds: top=0, left=1920, bottom=1080, right=3840

Display: 3

Display Bounds: top=-1080, left=2134, bottom=0, right=4054

Display: 4

Display Bounds: top=-1080, left=214, bottom=0, right=2134

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=2

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.0"

glgpu[0].IsIntegratedGLGPU=1

glgpu[0].GLMemoryMB=2112

glgpu[0].GLName="Intel(R) HD Graphics 4600"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="9.18.10.3204"

glgpu[0].GLRectTextureSize=8192

glgpu[0].GLRenderer="Intel(R) HD Graphics 4600"

glgpu[0].GLRendererID=1042

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"

glgpu[0].GLDriverDate="20130603000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 9.18.10.3204"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[80]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="1.2 "

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1624

clgpu[0].CLName="Intel(R) HD Graphics 4600"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="9.18.10.3204"

clgpu[0].CLBandwidth=9.01342e+09

clgpu[0].CLCompute=80.7833

glgpu[1].GLVersion="4.0"

glgpu[1].IsIntegratedGLGPU=0

glgpu[1].GLMemoryMB=1024

glgpu[1].GLName="AMD Radeon HD 5450"

glgpu[1].GLVendor="Intel"

glgpu[1].GLVendorID=4098

glgpu[1].GLDriverVersion="15.200.1062.1004"

glgpu[1].GLRectTextureSize=8192

glgpu[1].GLRenderer="Intel(R) HD Graphics 4600"

glgpu[1].GLRendererID=26873

glgpu[1].HasGLNPOTSupport=1

glgpu[1].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll"

glgpu[1].GLDriverDate="20150803000000.000000-000"

glgpu[1].CanCompileProgramGLSL=1

glgpu[1].GLFrameBufferOK=1

glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 9.18.10.3204"

glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[80]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[1].CLPlatformVersion="2.0 AMD-APP (1800.8)"

clgpu[1].CLDeviceVersion="1.2 AMD-APP (1800.8)"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=1024

clgpu[1].CLName="Cedar"

clgpu[1].CLVendor="Advanced Micro Devices, Inc."

clgpu[1].CLVendorID=4098

clgpu[1].CLDriverVersion="1800.8 (VM)"

clgpu[1].CLBandwidth=6.57828e+09

clgpu[1].CLCompute=9.49095

License Type: Subscription

Serial number: 91190345617621732021

GUIDBucket:

  bucket: 0

  test: control

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\ankek\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 918.2G, 854.7G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2016/11/04-01:10:53   79.578171   79.578171

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

   AdobeOwl.dll   Adobe Owl   5.2.11  

   AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

   AdobeSVGAGM.dll AdobeSVGAGM   79.578171   79.578171

   AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

   AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2016/11/04-01:10:53   79.578171   79.578171

   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000

   ARE.dll   ARE 2016/11/04-01:10:53   79.578171   79.578171

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2016/11/04-01:10:53   79.578171   79.578171

   BIBUtils.dll   BIBUtils 2016/11/04-01:10:53   79.578171   79.578171

   boost_date_time.dll photoshopdva   10.0.0  

   boost_signals.dll photoshopdva   10.0.0  

   boost_system.dll photoshopdva   10.0.0  

   boost_threads.dll photoshopdva   10.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT 2.1.0.1   2.1.0.1

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2016/11/04-01:10:53   79.578171   79.578171

   dnssd.dll   Bonjour 3,0,0,2  

   dvaaudiodevice.dll photoshopdva   10.0.0  

   dvacore.dll photoshopdva   10.0.0  

   dvamarshal.dll photoshopdva   10.0.0  

   dvamediatypes.dll photoshopdva   10.0.0  

   dvametadata.dll photoshopdva   10.0.0  

   dvametadataapi.dll photoshopdva   10.0.0  

   dvametadataui.dll photoshopdva   10.0.0  

   dvaplayer.dll photoshopdva   10.0.0  

   dvatransport.dll photoshopdva   10.0.0  

   dvaui.dll photoshopdva   10.0.0  

   dvaunittesting.dll photoshopdva   10.0.0  

   dynamiclink.dll photoshopdva   10.0.0  

   ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

   igestep30.dll   IGES Reader   9.3.0.113  

   imslib.dll   IMSLib DLL   10.0.0.1  

   JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0  

   LogSession.dll LogSession   7.4.1.60.45263  

   mediacoreif.dll photoshopdva   10.0.0  

   MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CC 2017   18.0.1  

   Plugin.dll   Adobe Photoshop CC 2017   18.0.1  

   PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

   PSArt.dll   Adobe Photoshop CC 2017   18.0.1  

   PSViews.dll   Adobe Photoshop CC 2017   18.0.1  

   SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

   SVGRE.dll   SVGRE 79.578171   79.578171

   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

   TfFontMgr.dll FontMgr   9.3.0.113  

   TfKernel.dll Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

   WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

   wu3d.dll   U3D Writer 9.3.0.113  

Required plug-ins:

   3D Studio 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Accented Edges 18.0.1 - from the file “Filter Gallery”

   Adaptive Wide Angle 18.0.1 - from the file “Adaptive Wide Angle”

   Angled Strokes 18.0.1 - from the file “Filter Gallery”

   Average 18.0.1 (2017.0.1 x001 x003) - from the file “Average”

   Bas Relief 18.0.1 - from the file “Filter Gallery”

   BMP 18.0.1 - from the file “Standard MultiPlugin”

   Camera Raw 9.8 - from the file “Camera Raw”

   Camera Raw Filter 9.8 - from the file “Camera Raw”

   Chalk && Charcoal 18.0.1 - from the file “Filter Gallery”

   Charcoal 18.0.1 - from the file “Filter Gallery”

   Chrome 18.0.1 - from the file “Filter Gallery”

   Cineon 18.0.1 (2017.0.1 x001 x003) - from the file “Cineon”

   Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds”

   Collada 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Color Halftone 18.0.1 - from the file “Standard MultiPlugin”

   Colored Pencil 18.0.1 - from the file “Filter Gallery”

   CompuServe GIF 18.0.1 - from the file “Standard MultiPlugin”

   Conté Crayon 18.0.1 - from the file “Filter Gallery”

   Craquelure 18.0.1 - from the file “Filter Gallery”

   Crop and Straighten Photos 18.0.1 (2017.0.1 x001 x003) - from the file “CropPhotosAuto”

   Crop and Straighten Photos Filter 18.0.1 - from the file “Standard MultiPlugin”

   Crosshatch 18.0.1 - from the file “Filter Gallery”

   Crystallize 18.0.1 - from the file “Standard MultiPlugin”

   Cutout 18.0.1 - from the file “Filter Gallery”

   Dark Strokes 18.0.1 - from the file “Filter Gallery”

   De-Interlace 18.0.1 - from the file “Standard MultiPlugin”

   Dicom 18.0.1 - from the file “Dicom”

   Difference Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds”

   Diffuse Glow 18.0.1 - from the file “Filter Gallery”

   Displace 18.0.1 - from the file “Standard MultiPlugin”

   Dry Brush 18.0.1 - from the file “Filter Gallery”

   Eazel Acquire 18.0.1 (2017.0.1 x001 x003) - from the file “EazelAcquire”

   Entropy 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Export Color Lookup Tables NO VERSION - from the file “Export3DLUT”

   Extrude 18.0.1 - from the file “Standard MultiPlugin”

   FastCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “FastCore”

   Fibers 18.0.1 - from the file “Standard MultiPlugin”

   Film Grain 18.0.1 - from the file “Filter Gallery”

   Filter Gallery 18.0.1 - from the file “Filter Gallery”

   Flash 3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Fresco 18.0.1 - from the file “Filter Gallery”

   Glass 18.0.1 - from the file “Filter Gallery”

   Glowing Edges 18.0.1 - from the file “Filter Gallery”

   Google Earth 4 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Grain 18.0.1 - from the file “Filter Gallery”

   Graphic Pen 18.0.1 - from the file “Filter Gallery”

   Halftone Pattern 18.0.1 - from the file “Filter Gallery”

   HDRMergeUI 18.0.1 - from the file “HDRMergeUI”

   HSB/HSL 18.0.1 - from the file “Standard MultiPlugin”

   IFF Format 18.0.1 - from the file “Standard MultiPlugin”

   IGES 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Ink Outlines 18.0.1 - from the file “Filter Gallery”

   JPEG 2000 18.0.1 - from the file “JPEG2000”

   Kurtosis 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Lens Blur 18.0.1 - from the file “Lens Blur”

   Lens Correction 18.0.1 - from the file “Lens Correction”

   Lens Flare 18.0.1 - from the file “Standard MultiPlugin”

   Liquify 18.0.1 - from the file “Liquify”

   Matlab Operation 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort”

   Maximum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Mean 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Measurement Core 18.0.1 (2017.0.1 x001 x003) - from the file “MeasurementCore.8me”

   Median 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Mezzotint 18.0.1 - from the file “Standard MultiPlugin”

   Minimum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   MMXCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “MMXCore”

   Mosaic Tiles 18.0.1 - from the file “Filter Gallery”

   Multiprocessor Support 18.0.1 (2017.0.1 x001 x003) - from the file “MultiProcessor Support”

   Neon Glow 18.0.1 - from the file “Filter Gallery”

   Note Paper 18.0.1 - from the file “Filter Gallery”

   NTSC Colors 18.0.1 (2017.0.1 x001 x003) - from the file “NTSC Colors”

   Ocean Ripple 18.0.1 - from the file “Filter Gallery”

   OpenEXR 18.0.1 - from the file “Standard MultiPlugin”

   Paint Daubs 18.0.1 - from the file “Filter Gallery”

   Palette Knife 18.0.1 - from the file “Filter Gallery”

   Patchwork 18.0.1 - from the file “Filter Gallery”

   Paths to Illustrator 18.0.1 - from the file “Standard MultiPlugin”

   PCX 18.0.1 (2017.0.1 x001 x003) - from the file “PCX”

   Photocopy 18.0.1 - from the file “Filter Gallery”

   Photoshop 3D Engine 18.0.1 (2017.0.1 x001 x003) - from the file “Photoshop3DEngine”

   Photoshop Touch 14.0 - from the file “PSDX”

   Picture Package Filter 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort”

   Pinch 18.0.1 - from the file “Standard MultiPlugin”

   Pixar 18.0.1 (2017.0.1 x001 x003) - from the file “Pixar”

   Plaster 18.0.1 - from the file “Filter Gallery”

   Plastic Wrap 18.0.1 - from the file “Filter Gallery”

   PLY 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   PNG 18.0.1 - from the file “Standard MultiPlugin”

   Pointillize 18.0.1 - from the file “Standard MultiPlugin”

   Polar Coordinates 18.0.1 - from the file “Standard MultiPlugin”

   Portable Bit Map 18.0.1 (2017.0.1 x001 x003) - from the file “PBM”

   Poster Edges 18.0.1 - from the file “Filter Gallery”

   PRC 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Radial Blur 18.0.1 - from the file “Standard MultiPlugin”

   Radiance 18.0.1 (2017.0.1 x001 x003) - from the file “Radiance”

   Range 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Render Color Lookup Grid NO VERSION - from the file “Export3DLUT”

   Reticulation 18.0.1 - from the file “Filter Gallery”

   Ripple 18.0.1 - from the file “Standard MultiPlugin”

   Rough Pastels 18.0.1 - from the file “Filter Gallery”

   Save for Web 18.0.1 - from the file “Save for Web”

   ScriptingSupport 18.0.1 - from the file “ScriptingSupport”

   Shake Reduction 18.0.1 - from the file “Shake Reduction”

   Shear 18.0.1 - from the file “Standard MultiPlugin”

   Skewness 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Smart Blur 18.0.1 - from the file “Standard MultiPlugin”

   Smudge Stick 18.0.1 - from the file “Filter Gallery”

   Solarize 18.0.1 (2017.0.1 x001 x003) - from the file “Solarize”

   Spaces 18.0.1 - from the file “Spaces”

   Spatter 18.0.1 - from the file “Filter Gallery”

   Spherize 18.0.1 - from the file “Standard MultiPlugin”

   Sponge 18.0.1 - from the file “Filter Gallery”

   Sprayed Strokes 18.0.1 - from the file “Filter Gallery”

   Stained Glass 18.0.1 - from the file “Filter Gallery”

   Stamp 18.0.1 - from the file “Filter Gallery”

   Standard Deviation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   STL 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Sumi-e 18.0.1 - from the file “Filter Gallery”

   Summation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Targa 18.0.1 - from the file “Standard MultiPlugin”

   Texturizer 18.0.1 - from the file “Filter Gallery”

   Tiles 18.0.1 - from the file “Standard MultiPlugin”

   Torn Edges 18.0.1 - from the file “Filter Gallery”

   Twirl 18.0.1 - from the file “Standard MultiPlugin”

   U3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Underpainting 18.0.1 - from the file “Filter Gallery”

   Vanishing Point 18.0.1 - from the file “VanishingPoint”

   Variance 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”

   Virtual Reality Modeling Language | VRML 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   Water Paper 18.0.1 - from the file “Filter Gallery”

   Watercolor 18.0.1 - from the file “Filter Gallery”

   Wave 18.0.1 - from the file “Standard MultiPlugin”

   Wavefront|OBJ 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”

   WIA Support 18.0.1 (2017.0.1 x001 x003) - from the file “WIASupport”

   Wind 18.0.1 - from the file “Standard MultiPlugin”

   Wireless Bitmap 18.0.1 (2017.0.1 x001 x003) - from the file “WBMP”

   ZigZag 18.0.1 - from the file “Standard MultiPlugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

   Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

   New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”

   Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”

   com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

   Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

Installed TWAIN devices: NONE

[gener7]

Hi Shelley,

So here's what your GPU specs looks like:

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

No GPU information available

The sniffer is not getting information from the AMD and Intel cards on your machine.

Other:

The 4600 is the onboard graphics. I'm thinking that is what her version of Photoshop is using.

You can check that for sure under Edit > Preferences > Performance > Graphics Processor.

The Intel is enough to run Photoshop. Wonder if that can be forced to Photoshop in the CCC?

glgpu[0].GLName="Intel(R) HD Graphics 4600"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="9.18.10.3204"

20130603000000.000000-000  Her driver is old

Next is the Radeon.  So perhaps the four monitors are connected the Radeon and not the Intel?

glgpu[1].GLName="AMD Radeon HD 5450"

glgpu[1].GLVendor="Intel"

glgpu[1].GLVendorID=4098

glgpu[1].GLDriverVersion="15.200.1062.1004"

dated 20150803000000.000000-000

Anyway, this what I'm getting at first glance.

Gene