I've got an Error 1 message on Acrobat XI pro for Mac and the 'solution' on the Adobe.com support has been deleted as stale-dated. Does anyone still know how to solve this problem?

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I've got an Error 1 message on Acrobat XI pro for Mac and the 'solution' on the Adobe.com support has been deleted as stale-dated. Does anyone still know how to solve this problem?