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Hola, al abrir Photoshop CC 2017, me aparece el carte que dice:
El programa dejó de funcionar correctamente por un problema.
Windows cerrarrá el programa y le notificará si existe una solución.
Necesito una mano, si alguno le pasó lo mismo, como hizo para solucionarlo?
Tengo Windows 10.
Y el resto de los programas abren ok.
Gracias!
Hi
Go to the Windows reliability monitor (type reliability into the windows search box)
Click on the Red circle with white cross at the time of the issue.
In the list of critical events look for Photoshop.
Double click on Photoshop, in the list, and you will get a report about the crash
Paste it here so we can take a look and try and advise you.
Note : If the report mentions Lavasoft - uninstall Web-Companion / Adaware and you should be OK.
Dave
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Hi maxih,
You may try and update the graphics card drivers from the manufacturer website.
Also, refer: https://support.simulationcurriculum.com/hc/en-us/articles/231532267-Error-message-A-problem-caused-...
Thanks,
Mohit
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Hi
Go to the Windows reliability monitor (type reliability into the windows search box)
Click on the Red circle with white cross at the time of the issue.
In the list of critical events look for Photoshop.
Double click on Photoshop, in the list, and you will get a report about the crash
Paste it here so we can take a look and try and advise you.
Note : If the report mentions Lavasoft - uninstall Web-Companion / Adaware and you should be OK.
Dave