5 Replies Latest reply on Feb 21, 2017 9:11 AM by Colin Holgate

    Problem importing audio files

    CapoKent

      I'm new to I have been trying to import an .mp3 file into my HTML 5 Canvas file and have been unsuccessful. I have tried browsing through the forums and following some of the suggestions that I've seen and still getting a error dialog that just says Can't import 'file-name.mp3'. I'm on a Windows 7 machine.

       

      I have tried:

      1. Installing Quicktime/iTunes.
      2. Saving out the .mp3 at lower bit rates
      3. I can import the wav version and it plays fine within the application, but when I publish it all I get is static. No audio.

       

      I am new to Animate and could really use some help.