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The document could not be saved. There was a problem reading this document (114)

New Here ,
Feb 21, 2017 Feb 21, 2017

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From Acrobat Standard DC, I have a 20MB pdf file open, I click File then Save As and save it to my computer.  It displays several message like Consolidating Duplicate Page Backgrounds and Consolidating Duplicate Fonts and Optimizing for Fast Web Viewing.

Then I receive the following message. The document could not be saved.  There was a problem reading this document (114).

I checked for updates to Adobe and it shows No Updates Available

Does anyone know what might be causing this?

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Create PDFs

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correct answers 1 Correct answer

Community Expert , Mar 18, 2018 Mar 18, 2018

Acrobat X is outdated, not supported and not compatible with Windows 10, so problems with it are to be expected.
If you tried all the steps suggested and it didn't solve your issue there's not much more that can be done.

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Adobe Employee ,
Feb 25, 2017 Feb 25, 2017

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Hi,

Could you please try the steps suggested in the link below?

https://acrobatusers.com/forum/pdf-creation/acrobat-file-creation-error-114/

Please confirm the version of Acrobat installed on the machine.

To do that, launch Acrobat>click Help menu>About Adobe Acrobat

Which Operating System running on the machine?

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New Here ,
Mar 18, 2018 Mar 18, 2018

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I am using Adobe Acrobat X Pro and Windows 10.  I have been searching for an answer to this problem for over a week.  Is there a solution yet?

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Community Expert ,
Mar 18, 2018 Mar 18, 2018

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Acrobat X is outdated, not supported and not compatible with Windows 10, so problems with it are to be expected.
If you tried all the steps suggested and it didn't solve your issue there's not much more that can be done.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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