Sorry things aren't syncing correctly. A couple of things I'd like you to try:
* First check to make sure you have a good Internet connection for your desktop machine.
* Then, in the Libraries panel in Photoshop CC, there's a Creative Cloud icon. Click on that and see if your assets load.
* If your assets still aren't syncing, try closing all your desktop apps, then sign out of the Creative Cloud Desktop App. Click on the CC icon in the menu bar. Then click on the Gear icon. Then Preferences. Then Sign Out. Restart your computer. Then sign back in.
Let me know how things are going after you try those.
Hi Sue I've got the same problem , my capture brushes are showing in my photoshop CC but they are not highlighted except for one. I tried everything you mentioned above but I can't still get them to work.
Many thanks !
I just responded to your in-app feedback (I think what's going on for you is different than the previous poster). Here's what I wrote:
It sounds like you may not have saved your brushes as Photoshop CC brushes. Try this with one of your brushes:
Go into Capture CC and choose one of the brushes that's greyed-out in Photoshop CC
Tap the edit icon (square with a pen); that will open a visual list of brushes
To use the brush in Ps, make sure you've chosen a "Ps" brush (tap the circle to check it) and Save.
As soon as it's saved as a Ps brush and has a chance to sync you should be able to open it there.
Let me know through the in-app feedback if you're still having trouble.
Thank you very much for your help Sue, I haven't notice the Creative Cloud icon. It worked perfectly!
Perfect. Thanks for letting me know.