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I purchased the PDF Pack subscription (not cheap, by the way) thinking that it would unlock a number of capabilities in the desktop app. So far, no such luck.
How do I turn on the additional features in the Acrobat reader? So far, everything I need to do (create PDFs, Combine documents, etc) has to be done using the Creative Cloud Web portal, which means I have to be on-line to do it. The documentation that I read before I signed up for the PDF Pack Subscription said I would be able to do this "from my devices with the Acrobat Reader Software" but I haven't figured out how to enable those features yet.
Please help!
Thanks,
Ernie
The subscription doesn't add any new abilities to Adobe Acrobat Reader itself and has to be used online. If you want these abilities offline, you would need to purchase or subscribe to the full version of Adobe Acrobat DC.
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The subscription doesn't add any new abilities to Adobe Acrobat Reader itself and has to be used online. If you want these abilities offline, you would need to purchase or subscribe to the full version of Adobe Acrobat DC.
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Wow. The description before I purchased the pack stated the following: "With PDF Pack, you can create, export, sign, and track documents in the office or on the go. This subscription lets you work from a web browser, Acrobat Reader software, and mobile."
That seems quite misleading to me.
How do I get my money back?
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What is misleading?
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In your iOS and Android devices, you get more capabilities in the Acrobat Reader app if you sign in, including PDF creation, just as in the Mac and Windows Acrobat Reader. This seems to be exactly what you describe. You certainly must be online, the capability unlocked (except PDF editing on iPad) is an online service.
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Bernd-
The description of the pack states "create, export, sign and track documents in the office or on the go." This implies that you do not need an internet connection to do this.
It goes on to state "This subscription lets you work from a web browser, acrobat reader software and mobile" That implies that you can do this using the software OR a web browser. The reality is far from what is advertised. THAT is misleading.
I have a creative cloud subscription, and I don't have to be on-line to use that subscription. Why is this different.
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How want you use it on the go without a mobile device?
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With a laptop, of course.
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Just the fact that it's a "cloud" based service tells me it's online only.
You can cancel here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services
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~Graffiti-
I already have the Creative Cloud subscription, and ALL the functionality is local on my laptop. The license renews monthly, and yes, I need an internet connection for that. Capishe?
I travel a lot, and can't always get to the cloud.
Thanks for the link. I cancelled. Appreciate the help.
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esmithiii wrote
~Graffiti-
I already have the Creative Cloud subscription, and ALL the functionality is local on my laptop. The license renews monthly, and yes, I need an internet connection for that. Capishe?
Capish. That subscription will install the actual software. As mentioned above, Acrobat DC should be part of that subscription and it can do everything that PDFPack can do plus.
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I have the Photography package, which does not include Acrobat DC
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Ah yeah. Bummer. Bernd, why "buy" Acrobat instead of subscribe? The subscription should allow you to download and install acrobat. Shouldn't you only need to go online now and then to update and validate your license? It says in here every 30 days: Internet connectivity, offline grace period, and reminders | Adobe Creative Cloud apps
So if you can connect every 30 days, the subscription is fine as far as I understand their terms.
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This is correct.
But the OP want use a laptop without internet connection.
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He uses the Creative Cloud subscription which I can only assume has the same limitation?
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You should buy not subscribe Adobe Acrobat.
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Agreed. I came here wondering the same thing. The description is very misleading, making it seem like you can combine pdfs, etc. straight from your desktop app, which is not the case.
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Yes you can do it from Reader but you still have to be connected to the Internet. No need to use a browser. Everything is true; for most people "on the go" implies using their phone etc via wifi or mobile data.
If you have a full Creative Cloud subscription, it includes Acrobat Pro which had build in, offline, PDF creation. Acrobat Pro is also available for separate subscription. Sounds as if you may need to get a refund anyway. Act fast, there's a time limit.
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Although this might be technically correct ("the best kind of correct!"), it's yet another case of using marketing "buzz-words" to sell products instead of clearly stating what it can and can't (gasp!) do, which Adobe does way too often, unfortunately.
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So, with full Creative Cloud you already get Acrobat Pro DC. Presumably, then, you were looking to do something Acrobat Pro didn't do. Since we believe Pro can do everything PDF Pack can do, let us know what you were looking for. Perhaps we can help you find it in Acrobat Pro.
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Yes, you can use this service direct from your Acrobat Reader desktop app. But the work happens at Adobe.