1 Reply Latest reply on Feb 22, 2017 5:19 AM by Sheena Kaul

    I am unable to download Stock images in the .jpeg format

    collettem82459952

      I am unable to download Stock images in the .jpeg format, which means I am unable to use the images I have bought, which is quite a few. The first few downloads were fine and then recently they are all only opened in AI which I do not use. Some images are even listed as .jpeg files but do not download as such. I need to know how to rectify this.