A computer died and so I can not deactivate LR 6 (standalone version) on it. I have logged into my account and did not find any way to deactivate the dead computer there which means that Adobe has to do it. Unfortunately, it is not easy contacting them in any fashion. The support wizard ends up with Chat as the contact method but there is no chat box or link on the page. I have not found an email address to use. Any ideas on how to actually contact support and have a computer deactivated?
I did that and the result is Chat 24/7 but there is no way to actually initiate a chat. Did I miss something?
I found the issue with the Chat feature. I am using an ad blocker in Chrome which also blocked the Chat feature. When I paused the ad blocker and refreshed the page, I was able to use the Chat to get the problem solved.