Do things go smoothly if you use Adobe Media Encoder instead of AE to make the proxy?
I haven't tried. My issue is with AE and the current version of AE as older versions, 2014 and before, worked fine.
I don't have any suggestions off the top of my head other than filing a bug report and then, in the meantime, either use an older version of AE for this particular task (you can have it installed alongside other versions with no issues and your CC subscription includes versions as old as CS6, CC, CC 2014 you can install) or try AME and see if it behaves.
Thanks - it works fine just brings up the error. Will file a bug report.
FYI - the bug report form barely works on chrome, it's a really poorly designed. You have to submit the form multiple times before it loads the next screen. The next screen which then tells you adobe can't be bothered to respond to you in person. Doesn't leave you with warm feelings for the company.
I wonder if there's a bug report form for the bug report form!
Side note: I don't use Chrome that much anymore. It's quite the memory hog.
I have been pleasantly surprised with the performance of Edge on my Windows 10 machine. Way better than IE ever was and it works a lot better on my Windows 10 machine than Chrome did.
On my Mac, I mostly use Safari - it just syncs so nicely with all the other Apple stuff (my phone, etc.).
The next screen which then tells you adobe can't be bothered to respond to you in person. Doesn't leave you with warm feelings for the company.
I know what you mean! At least they tell you though. Better than sitting there expecting a response, I guess, but still.