I have RoboHelp 7 HTML, IE7, and windows 2003. When I make a
(or main) topic is shown just fine. Once that 2nd html window is
open though, any subsequent request to display any help topics
results in that 2nd window going blank (title is about:blank, and
viewing source shows just <html></html>). If you close
the 2nd window between each call it works fine.
Also note that if I try this from my windows XP machine with
the same version of IE it works just fine. I think this may have
something to do with a security setting in 2003 or something, but
it could be a bug in the RH script too. Either way, I'd like to be
able to identify the cause and fix it or at least document the
This is really a developer issue and most of us here are
authors. I have experienced something similar in that second calls
failed. There is something on that in the Calling WebHelp Using
URLs on my site. I don't know if that will help get you on the
right track as you are not using that method.