3 Replies Latest reply on Aug 27, 2008 1:32 AM by Peter Grainge

    Only first call to display help works, subsequent calls produce blank html

    vtcoder
      I have RoboHelp 7 HTML, IE7, and windows 2003. When I make a call to RH_ShowHelp in the javascript library the context sensitive (or main) topic is shown just fine. Once that 2nd html window is open though, any subsequent request to display any help topics results in that 2nd window going blank (title is about:blank, and viewing source shows just <html></html>). If you close the 2nd window between each call it works fine.

      Also note that if I try this from my windows XP machine with the same version of IE it works just fine. I think this may have something to do with a security setting in 2003 or something, but it could be a bug in the RH script too. Either way, I'd like to be able to identify the cause and fix it or at least document the cause.

      Thanks