10 Replies Latest reply on Apr 19, 2017 12:45 PM by Szalam

    After Effects can't continue: unexpected failure during application startup

    davidc72921687

      When I try to open up After Effects CC 2017 I get this (I've opened as administrator and I get the same thing):eyJ1cmwiOiJodHRwczovL2kuZ3lhem8uY29tL2U2OGIzZjlhZTA1ZjcxODlmMDQ1OWMyNDMyN2MwNWI0LnBuZyJ9.png

      When I close this tab I get this:

      eyJ1cmwiOiJodHRwczovL2kuZ3lhem8uY29tLzc2MTAzN2ExZjBmMThjZTNiM2IzMmI0MWU4MmYwOTNhLnBuZyJ9.png

      Then I when I click OK it takes me to this website: troubleshooting issues with downloading and installing After Effects | Creative Cloud blog by Adobe

      I've looked through the troubleshooting options and nothing pertains to my issue

       

      I've uninstalled and reinstalled like 10 times. I've uninstalled all my plugins for After Effects and still nothing.

       

      System Info:

      Windows 7 Home Premium

      Intel i7-4790k

      16 GB RAM

      GTX 980

       

      if you need more information please ask