4 Replies Latest reply on Feb 24, 2017 9:35 AM by Chownz

    Indesign cashes every time I update a linked Illustrator or Photoshop file

    Chownz Level 1

      Hi. I'm running a Mac Pro with El Capitan 10.11.6. I have 24GB of ram installed and my main scratch disc has 1.2TB of available space. I don't have any issues with running speeds. I am running the latest versions of InDesign, Illustrator and Photoshop.

       

      Whilst these 3 apps are running I usually also have Firefox open, the latest version of Suitcase Fusion and the latest version of Macmail.

       

      If I edit a linked Illustrator or Photoshop file, then return to InDesign and allow it to update (by clicking the yellow triangle sign) InDesign updates the linked image and promptly crashes. It does this every time and has been doing it for a while now. It also happened to me when running the previous version of InDesign.

       

      I have submitted numerous crash reports but have had no response. I'd rather not update the OS to Sierra as I had endless problems with Yosemite and El Capitan seems stable.

       

      Any help would be much appreciated. I've Googled the issue many times but cannot find any answers.