1 Reply Latest reply on Feb 23, 2017 6:08 AM by Steve Grisetti

    Jerking video

    chrismac1524

      When I load video clips into the elements program and try to play the clips to review prior to editing the Audio plays correctly but the images play as a series of stills. I am at a loss as to what to try,  I am only just starting to use this software so am not proficient.

        • 1. Re: Jerking video
          Steve Grisetti Adobe Community Professional

          What model of camcorder is your video coming from and what is the video's format and resolution?

           

          Which version of Premiere Elements do you have on what operating system?

           

          What processor do you have and with how much RAM?

           

          When you add your first clip to Video 1 in your project, is there a yellow orange "render" line above the clip, along the top of the timeline? This render line is an indication that your project is not properly set up to match your video specs.

           

          RenderLine.jpg