As of Windows 8 Microsoft embeds Flash Player in IE, including Windows Server 2016, as such, the standalone installer (exe or msi) do not run on the platforms that embed Flash Player. Flash Player is present on the system, but it is not enabled.
I found the following Microsoft technet blogs that may provide assistance.
- Adobe Flash support on Windows Server 2016 | Ask the Core Team
- How to add the Adobe Flash Player / Shockwave Plugin for IE on Windows Server 2016 – Bernhard Frank's Blog
Further queries on this issue, including assistance to enable/activate Flash Player, should be directed to Microsoft, not Adobe. Adobe provides Microsoft with the files and they embed them and control how it's enabled/disabled on a system.
Thank you very much for the help - the answer was in enabling remote desktop services. Though this seems like something that you should raise with Microsoft to improve. Also improving the step by step on your own website as this isn't mentioned at all.
Whilst I get that you pass the files to Microsoft for them to embed, at the end of the day this is still your product so would expect help to be driven from both sides.
Thank you again,
Thanks for the feedback. While we do provide Microsoft with the ActiveX Control files for Windows 8 and above, and they are included in the Server platforms, Flash Player isn't officially supported on the Server platforms. Meaning, we don't develop for the Server platforms, nor test on them. Discussion was had about adding comments on how to enable Flash Player on the Server platform to our documentation, but was ultimately decided not to do so since Flash Player is not supported on the Server platforms. To view the supported platforms, see Tech specs | Adobe Flash Player