1 Reply Latest reply on Sep 30, 2008 2:56 PM by Newsgroup_User

    Player Error Message

    Beth_Devine


      I have a client that wanted to use their presentation on the web site. Instead of providing them with an executable file, I created a shockwave file since it was much smaller and more compatible. They are able to view the file, however, they are getting an error upon initialization. The error states the following...

      Director Player Error
      This application requires an Xtra (Animated GIF...) that either does not exist or failed to initialize properly. Please make sure the apporpriate Xtras are in the Xtras folder(s).

      I've never worked with a Shockwave file before so I'm not sure what's missing.

      Thanks,
      Beth