I have a client that wanted to use their presentation on the
web site. Instead of providing them with an executable file, I
created a shockwave file since it was much smaller and more
compatible. They are able to view the file, however, they are
getting an error upon initialization. The error states the
Director Player Error
This application requires an Xtra (Animated GIF...) that
either does not exist or failed to initialize properly. Please make
sure the apporpriate Xtras are in the Xtras folder(s).
I've never worked with a Shockwave file before so I'm not
sure what's missing.
Open your source file in the authoring environment, go to
-> Movie -> Xtras and check every xtra listed, one by
one, and ensure
the "Download if needed" checkbox is ticked (if available).
re-publish your file to Shockwave and upload it again.