7 Replies Latest reply on Feb 26, 2017 11:08 AM by artb3160886

    Lightroom won't launch

    artb3160886

      I have had Lightroom for many years but I haven't used it in a while.  When starting Lightroom I get a screen that says "Welcom to Adobe Photoshop Lightroom."  It asks that I enter or buy a serial number.  After entering the requested information and the serial number nothing happens.  I have uninstalled the software and re-installed it but that didn't correct the problem.  When I sign into the Adobe website I can see my product listed with the correct serial number so why can't I run the software?

      Thanks,

      Art