0 Replies Latest reply on Feb 24, 2017 4:49 PM by MarkAlanCurtis

    PDFMaker for Acrobat Pro DC causes Excel 365 to not start

    MarkAlanCurtis Level 1

      PDFMaker for Excel 365 causes Excel to hang and not start. I have the latest Creative Cloud Version of Acrobat Pro DC and the latest version of Excel 365. When I enable PDFMaker the toolbar shows up but there are no icons, just text for the menu options, and the toolbar options don't work. Once I've enable Excel PDFMaker, the next time I start Excel it hangs. I have another computer, desktop computer, with the same software that has no problems. Only Excel 365 is affected; all the other Office 365 applications work correctly with the Adobe Acrobat PDFMaker. I've uninstalled and reinstalled both Office 365 and Adobe Acrobat Pro DC without success.

       

      In order to enable the PDFMaker for Office Application, I have to run the Office Application as an administrator.

       

      Thanks for your assistance.

       

      Mark Curtis

       

      Message was edited by: Mark Curtis

       

      Message was edited by: Mark Curtis

       

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