Certain Adobe images have the message "The file AdobeStock XXXX" could not be opened.
It may be damaged or use a file format that preview does not recognise.
BUT ... I can download about 70% of the images that I buy!
HELP!! - I have paid about £100 for images that I cannot download..
Also - how do I email Adobe help desk / customer service?
Chances are you are trying to open .ai files which require Adobe Illustrator. If you do not have Illustrator be sure to have vectors deselected in the search tool or click on the image first to go to the details and make sure the file type is .jpg which you can open with anything.
I think that answers my question !
Sent from my iPhone