2 Replies Latest reply on Mar 8, 2017 9:12 AM by sandras53926019

    PS CC - videos losing sound with rendering

    sandras53926019

      Hi there,

       

      since a few weeks I can not render my videos without losing the origninal sound. All 3 sound buttons are "on". I mean not an audio track which I added (or not), only the origninal sound.

       

      Using:

      Win 8.1

      Latest PS update

      Sony camera with .mts files and 256kbit, stereo, 48khz

       

      I try to render some video from my mobile, that is WITH original recorded sound after rendering. So it could be something with the video files from my cam, but it was ok the last years and with other Software like Movie Maker it is still working.

       

      Thank you

      Sandra