3 Replies Latest reply on Feb 26, 2017 5:26 AM by superherogue

    Cannot renew subscription after cancellation in advance

    superherogue Level 1

      Hi -

      My subscription (which i prepaid for the whole year) was originally going to end somewhere in August. I clicked the end subscription button to end it in advance so i wont have to worry about it / forget it when it's too late to cancel for another year.

      I don't know whos had the idea of disabling all applications after ending the subscription like "the person sure doesn't want to use the products he payed for a whole year anymore, let's remove access to them".

      But thats another thing - when i try to click the restart subscription button, the page just reloads.

      Got some university work to do, so this sucks hard. Would love some help, maybe somebody has had the same experience.

      Thank you!