How to move Acrobat from one user machine to a new one?

[philkryder]

Hi -

We recently installed ACROBAT PRO DC for our business manager.

She is now retiring.

The new Business Manager has a new machine.

Can I, and if so how, move the licensed copy of ACROBAT PRO DC from one machine to another and have another user use it.

thanks!

-Phil

[Just Shoot Me]

Sign Out on old computer. Install and Sign In on new computer.

As for the documents and settings I think that is something you will have to manually copy over, docs, and adjust.

[philkryder]

aren't there keys that need to be used to do the install?

the original install was done with the email of the former business manager;

what do we use for the new install?

[Just Shoot Me]

More than likely in you will need to contact the former business manager if that is possible for details.

That is unless you know the Adobe ID and password used to create the subscription. I don't believe Acrobat DC pro was offered as a Stand Alone program with a perpetual license.

Or you could just create a new Adobe ID and password for the business and subscribe CC system.

[try67]

There is a perpetual license version of Acrobat Pro DC. If that's what you have you will need to deactivate it (via the Help menu). If you have the subscription version you just need to log out.

Ideally you should not register the software under the email of a specific person, but to a company email address, to avoid such situations in the future.