2 Replies Latest reply on Feb 27, 2017 6:23 AM by Himanshu*Gupta

    Transfer Licence




      How can I transfer my individual licence to the company account.

      We are a small company and normally we have the licences attached to the company account/profile but I (by mistake) bought a licence while I was logged in with my individual account.


      Any ideas/solutions?




      best regards

        • 1. Re: Transfer Licence
          kglad Adobe Community Professional & MVP

          i think you'll need to cancel your individual license and change or start a company license.  you can confirm with adobe support.


          using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

          • 2. Re: Transfer Licence
            Himanshu*Gupta Adobe Employee

            Hi andreak41516253,


            I understand that you have purchase a CC individual account and now you want to transfer it to your company's email id. I would like to inform you that CC individual accounts cant be transferred ans in this case, what you can do is, get this account cancelled and then place a new order for CC Team account on your company's email id.


            For cancellation, you may need to contact our support team Contact Customer Care


            Sign in to the above link. Select your Product, issue, and click Still need help.



            Himanshu Gupta