2 Replies Latest reply on Feb 27, 2017 10:59 AM by sebastiangriener

    Photoshop CC 2017 downloads but wont open

    sebastiangriener

      Hello Community!

      I am trying to download Photoshop CC 2017 on my Mac. I bought the whole creative cloud package and I already downloaded Lightroom without problems.

      Now I am trying to install Photoshop. It always shows that it's being downloaded. The download bar always jumps from 0% to 99% in a matter of seconds, which is impossible with my slow internet. After it jumped to 99, creative cloud said that photoshop has been downloaded successfully. Just a second after the message comes, next to photoshop I find the icon install instead of open.

      and that just goes over and over again...

      i checked my whole mac... no photoshop installed.

      does anyone know a solution?