9 Replies Latest reply on Feb 28, 2017 8:21 AM by Szalam

    After Effects previews and composition screens blank

    carlothefullrufino

      Hello all,

       

      I've scoured the forums trying to find an answer and so far, every solution I've discovered has not been fruitful.

       

      I recently upgraded all of my apps to CC 2017. After Effects and Premiere are both having issues when closing a file. My biggest issue right now is that After Effects composition screens are blank, or showing bounding boxes of something. Playing a scene (either hitting space bar or clicking the play button) toggles the play button, but the time line marker does not move.

       

      I'm working on a file that was converted after the upgrade.

       

      I've manually reset the Preferences and checked all of the display options to be correct.

       

      How can I fix this?