Impossible to log in

[Guest]

I cannot get into my adobe story. I just get orange bar but it won't load. I have tried going through different browsers to no avail. I am in the middle of a project and need access. Everywhere I go for support I get bounced back to the forum and cannot actually contact someone. What is going on with this??

[ReisomNomad · Accepted solution]

Exact same issue here.

edit:

after an hour or two of further attempts, I finally got it to work by installing Firefox and logging in through that browser. This is irritating to say the least, as I don't want another browser on my computer just to log in to this one app, but that's what did it for me.

[Fred_Dewitt]

The same for me on my chromebook..

[Rameez_Khan]

Hi amyacosta74, Fred Dewitt,

Sorry for your issues!

Could you try using the classic version and check if you're able to access that? Accessing Adobe Story CC (Classic) - the previous version

Thanks,

Rameez