1 Reply Latest reply on Feb 27, 2017 11:36 PM by Beverley Gray

    2.99/image to 9.99/image?

    ericbnpusa Level 1

      When the hell did this happen? 

        • 1. Re: 2.99/image to 9.99/image?
          Beverley Gray Adobe Employee

          Looking at your account, you had a 10 images/month individual subscription which has been cancelled.  Therefore if you're using your personal ID to license an image you will be charged 9.99 as you don't have an active subscription.

           

          You are also part of a teams plan.  To use the image credits from this plan, please ensure you select the company option at the top right of the Stock page - stock.adobe.com

           

          stock_co.png

           

          Hope this helps.

           

          Thanks

           

          Bev