14 Replies Latest reply on Mar 2, 2017 6:48 PM by gener7

    Photoshop cc does not save in Mac OS X Sierra

    andy3xcve456

      Hi:

      I installed latest Photoshop Update and now PS does not save under regular "Save" nor under "Save As". Rest of funtionality withing app works. Any help appreciated

        • 1. Re: Photoshop cc does not save in Mac OS X Sierra
          gener7 Adobe Community Professional & MVP

          So what happens? Do you get the Save/Save As... dialog? If so post a screenshot so we can examine it.

           

          How to take and post screenshots.

           

          https://forums.adobe.com/message/4209263#4209263

          • 2. Re: Photoshop cc does not save in Mac OS X Sierra
            andy3xcve456 Level 1

            That's the thing, nothing happens it just doesn't work. Everything else works including option to print, but when you want to save no saving dialog window, no saving progress back

            • 3. Re: Photoshop cc does not save in Mac OS X Sierra
              gener7 Adobe Community Professional & MVP

              Let's go with a Preferences Reset.  Let me know if that works for you or not. Restart your Mac to be sure.

               

              Reset Prefs CC 2015.png

              • 4. Re: Photoshop cc does not save in Mac OS X Sierra
                andy3xcve456 Level 1

                thanks!

                will try that nolw

                • 5. Re: Photoshop cc does not save in Mac OS X Sierra
                  andy3xcve456 Level 1

                  Did as you recommended but although I have to say that booting time was fast and save dialogue worked this time, app became unresponsive at 79 % progress. See PicScreen Shot 2017-02-27 at 8.49.01 PM.png

                  • 6. Re: Photoshop cc does not save in Mac OS X Sierra
                    gener7 Adobe Community Professional & MVP

                    Can you go to Help > System Info and click on the Copy button? Then paste the results (Edit > Paste in your browser) in your reply?

                    • 7. Re: Photoshop cc does not save in Mac OS X Sierra
                      andy3xcve456 Level 1

                      Thanks for your reply,

                      Here's the sys info:

                      Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

                      Number of Launches: 0

                      Operating System: Mac OS 10.12.3

                      System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

                      Physical processor count: 4

                      Processor speed: 3200 MHz

                      Built-in memory: 32768 MB

                      Free memory: 20573 MB

                      Memory available to Photoshop: 30411 MB

                      Memory used by Photoshop: 70 %

                      History Thumbnails: Enabled.

                      Touch Bar: Enabled.

                      Alias Layers: Disabled.

                      Modifier Palette: Disabled.

                      3D Multitone Printing: Disabled.

                      Highbeam: Enabled.

                      Image tile size: 1024K

                      Image cache levels: 4

                      Font Preview: Medium

                      TextComposer: Latin

                      RelaxedOpenCL crashed on 2/27/17 at 8:59:24 PM (Initializing OpenCL features with relaxed OpenCL requirements)

                      Display: 1

                      Main Display

                      High DPI Monitor

                      Display Bounds: top=0, left=0, bottom=1440, right=2560

                      OpenGL Drawing: Enabled.

                      OpenGL Allow Old GPUs: Not Detected.

                      OpenGL Drawing Mode: Advanced

                      OpenGL Allow Normal Mode: True.

                      OpenGL Allow Advanced Mode: True.

                      AIFCoreInitialized=1

                      AIFOGLInitialized=1

                      OGLContextCreated=1

                      NumGLGPUs=1

                      NumCLGPUs=1

                      NumNativeGPUs=1

                      glgpu[0].GLVersion="2.1"

                      glgpu[0].IsIntegratedGLGPU=0

                      glgpu[0].GLMemoryMB=2048

                      glgpu[0].GLName="AMD Radeon R9 M380 OpenGL Engine"

                      glgpu[0].GLVendor="ATI Technologies Inc."

                      glgpu[0].GLVendorID=4098

                      glgpu[0].GLRectTextureSize=16384

                      glgpu[0].GLRenderer="AMD Radeon R9 M380 OpenGL Engine"

                      glgpu[0].GLRendererID=16915460

                      glgpu[0].HasGLNPOTSupport=1

                      glgpu[0].CanCompileProgramGLSL=1

                      glgpu[0].GLFrameBufferOK=1

                      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

                      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

                      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                      clgpu[0].CLPlatformVersion="1.2 (Jan  4 2017 22:35:59)"

                      clgpu[0].CLDeviceVersion="1.2 "

                      clgpu[0].IsIntegratedCLGPU=0

                      clgpu[0].CLMemoryMB=2048

                      clgpu[0].CLName="AMD Radeon R9 M380 Compute Engine"

                      clgpu[0].CLVendor="AMD"

                      clgpu[0].CLVendorID=16915456

                      clgpu[0].CLDriverVersion="1.2 (Jan 10 2017 22:25:08)"

                      clgpu[0].CLBandwidth=5.97541e+10

                      clgpu[0].CLCompute=441.853

                      nativegpu[0].NativeName="AMD Radeon R9 M380"

                      License Type: Subscription

                      Serial number: 96040872293490309613

                      GUIDBucket:

                        bucket: 160

                        test: ReduceUXFriction

                      Application folder: /Applications/Adobe Photoshop CC 2017/

                      Photoshop scratch has async I/O enabled

                      Scratch volume(s):

                        Startup, 930.4G, 199.0G free

                      Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-Ins/

                      Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

                       

                       

                      Installed components:

                       

                       

                         AdbePM.framework   AdbePM   2.5.00.377243   1.578146

                         adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

                         AdobeACE.framework   AdobeACE   2.20.02.37447   79.578171

                         AdobeAGM.framework   AdobeAGM   4.30.60.37447   79.578171

                         AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

                         AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

                         AdobeBIB.framework   AdobeBIB   1.2.03.37447   79.578171

                         AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.578171

                         AdobeCoolType.framework   AdobeCoolType   5.15.00.37447   79.578171

                         AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  

                         AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872

                         AdobeJP2K.framework   AdobeJP2K   1.2.2.36529   79.262945

                         AdobeLinguistic.framework      21429  

                         AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269

                         AdobeOwl.framework   AdobeOwl   5.2.11  

                         AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992

                         AdobePDFSettings.framework   AdobePDFSettings   1.4  

                         AdobePIP.framework   AdobePIP   7.4.1.60.45263  

                         AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872

                         AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.37447   79.578171

                         AdobeSVGRE.framework   AdobeSVGRE   6.0   79.578171

                         AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

                         AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824

                         AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824

                         AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824

                         ahclient.framework   ahclient   2.0.0.1  

                         AIDE.framework   AIDE   1.5.0.36540   79.574279

                         aif.framework   aif   6.0.00.1   1.

                         amtlib.framework   amtlib   10.0.0.47  

                         boost_date_time.framework   boost_date_time   10.0.0.0  

                         boost_filesystem.framework   boost_filesystem   10.0.0.0  

                         boost_signals.framework   boost_signals   10.0.0.0  

                         boost_system.framework   boost_system   10.0.0.0  

                         boost_threads.framework   boost_threads   10.0.0.0  

                         Cg.framework   NVIDIA Cg     

                         CIT.framework        

                         CITThreading.framework        

                         dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  

                         dvacore.framework   dvacore   10.0.0.0  

                         dvamarshal.framework   dvamarshal   10.0.0.0  

                         dvamediatypes.framework   dvamediatypes   10.0.0.0  

                         dvametadata.framework   dvametadata   10.0.0.0  

                         dvametadataapi.framework   dvametadataapi   10.0.0.0  

                         dvametadataUI.framework   dvametadataUI   10.0.0.0  

                         dvaplayer.framework   dvaplayer   10.0.0.0  

                         dvatransport.framework   dvatransport   10.0.0.0  

                         dvaui.framework   dvaui   10.0.0.0  

                         dvaunittesting.framework   dvaunittesting   10.0.0.0  

                         dynamiclink.framework   dynamiclink   10.0.0.0  

                         ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

                         ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

                         ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

                         LogSession.framework   LogSession   7.4.1.60.45263  

                         manta.framework   manta   2.0.00.1   1.

                         mediacoreif.framework   mediacoreif   10.0.0.0  

                         PlugPlugExternalObject.framework      7.0.0.67  

                         PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67  

                         UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

                         WRServices.framework   WRServices   12.0.0   12.0.0.1000

                       

                       

                       

                       

                      Required plug-ins:

                       

                       

                         3D Studio 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Accented Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Adaptive Wide Angle 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

                         Alien Skin Blow Up 3 Blow Up 3 3.1.0.140 34640 Copyright (c) 2016 Alien Skin Software, LLC - from the file “Alien Skin Blow Up 3 Automation.8li.plugin”

                         Alien Skin Exposure X2 Autolayer Autolayer 2.0.0.400 35085 Copyright © 2012 Alien Skin Software, LLC - from the file “Alien Skin Exposure X2 Autolayer.8li.plugin”

                         Alien Skin Snap Art 4 Autolayer Autolayer 4.1.0.136 34641 Copyright © 2012 Alien Skin Software, LLC - from the file “Alien Skin Snap Art 4 Autolayer.8li.plugin”

                         Angled Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Average 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

                         Bas Relief 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Blow Up Blow Up 3 3.1.0.140 34640 Copyright (c) 2016 Alien Skin Software, LLC - from the file “Alien Skin Blow Up 3 Photoshop.8bf.plugin”

                         BMP 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Camera Raw 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

                         Camera Raw Filter 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

                         Chalk & Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Chrome 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Cineon 18.0.1  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

                         Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

                         Collada DAE 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Color Halftone 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Colored Pencil 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         CompuServe GIF 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Conté Crayon 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Craquelure 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Crop and Straighten Photos 18.0.1  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

                         Crop and Straighten Photos Filter 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Crosshatch 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Crystallize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Cutout 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Dark Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         De-Interlace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Dicom 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

                         Difference Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

                         Diffuse Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Displace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Dry Brush 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Eazel Acquire 18.0.1  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

                         Entropy 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Export Color Lookup Tables 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

                         Exposure X2 Exposure X2 2.0.0.400 35085 Copyright (c) 2016 Alien Skin Software, LLC - from the file “Alien Skin Exposure X2 Photoshop.8bf.plugin”

                         Extrude 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         FastCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

                         Fibers 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Film Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Filter Gallery 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Flash 3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Fresco 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Glowing Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Google Earth 4 KMZ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Graphic Pen 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Halftone Pattern 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         HDRMergeUI 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

                         HSB/HSL 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         IFF Format 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         IGES 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Ink Outlines 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         JPEG 2000 18.0.1  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

                         Kurtosis 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Lens Blur 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

                         Lens Correction 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

                         Lens Flare 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Liquify 18.0.1, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

                         Matlab Operation 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                         Maximum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Mean 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Measurement Core 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

                         Median 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Mezzotint 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Minimum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         MMXCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

                         Mosaic Tiles 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Multiprocessor Support 18.0.1  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

                         Neon Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Note Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         NTSC Colors 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

                         Ocean Ripple 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         ON1 Develop 2017 11.0.1 (ON1 Photo Raw 2017), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Develop 2017-suite.plugin”

                         ON1 Develop 2017 11.0.1 (ON1 Photo Raw 2017), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Develop 2017-suite.plugin”

                         ON1 Develop 2017 Filter 11.0.1 (ON1 Photo Raw 2017), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Develop 2017-suite.plugin”

                         ON1 Effects 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Effects 10-suite.plugin”

                         ON1 Effects 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Effects 10-suite.plugin”

                         ON1 Effects 10 Filter 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Effects 10-suite.plugin”

                         ON1 Effects 2017 11.0.1 (Suite 11), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Effects 2017-suite.plugin”

                         ON1 Effects 2017 11.0.1 (Suite 11), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Effects 2017-suite.plugin”

                         ON1 Effects 2017 Filter 11.0.1 (Suite 11), Copyright © 2017 ON1.  All rights reserved. - from the file “ON1 Effects 2017-suite.plugin”

                         ON1 Enhance 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Enhance 10-suite.plugin”

                         ON1 Enhance 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Enhance 10-suite.plugin”

                         ON1 Enhance 10 Filter 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Enhance 10-suite.plugin”

                         ON1 Portrait 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Portrait 10-suite.plugin”

                         ON1 Portrait 10 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Portrait 10-suite.plugin”

                         ON1 Portrait 10 Filter 10.5.1 (ON1 Photo 10), Copyright © 2016 ON1.  All rights reserved. - from the file “ON1 Portrait 10-suite.plugin”

                         ON1 Resize 10 10.5.1 (Suite 10), Copyright © 2016 on1.  All rights reserved. - from the file “ON1 Resize 10-suite.plugin”

                         ON1 Resize 10 Engine Automation 10.5.1 (Suite 10), Copyright © 2016 on1.  All rights reserved. - from the file “ON1 Resize 10-suite.plugin”

                         ON1 Resize 10 Engine Filter 10.5.1 (Suite 10), Copyright © 2016 on1.  All rights reserved. - from the file “ON1 Resize 10-suite.plugin”

                         ON1 Resize 10 Filter 10.5.1 (Suite 10), Copyright © 2016 on1.  All rights reserved. - from the file “ON1 Resize 10-suite.plugin”

                         ON1 Resize 2017 11.0.1 (Suite 11), Copyright © 2017 on1.  All rights reserved. - from the file “ON1 Resize 2017-suite.plugin”

                         ON1 Resize 2017 Engine Automation 11.0.1 (Suite 11), Copyright © 2017 on1.  All rights reserved. - from the file “ON1 Resize 2017-suite.plugin”

                         ON1 Resize 2017 Engine Filter 11.0.1 (Suite 11), Copyright © 2017 on1.  All rights reserved. - from the file “ON1 Resize 2017-suite.plugin”

                         ON1 Resize 2017 Filter 11.0.1 (Suite 11), Copyright © 2017 on1.  All rights reserved. - from the file “ON1 Resize 2017-suite.plugin”

                         OpenEXR 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Paint Daubs 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Palette Knife 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Patchwork 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Paths to Illustrator 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         PCX 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

                         Photocopy 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Photoshop 3D Engine 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

                         Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

                         Picture Package Filter 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                         Pinch 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Pixar 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

                         Plaster 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Plastic Wrap 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         PLY 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         PNG 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Pointillize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Polar Coordinates 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Portable Bit Map 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

                         Poster Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         PRC 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Radial Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Radiance 18.0.1  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

                         Range 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Render Color Lookup Grid 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

                         Reticulation 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Ripple 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Rough Pastels 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Save for Web 18.0.1, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

                         ScriptingSupport 18.0.1, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

                         Shake Reduction 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

                         Shear 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Skewness 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Smart Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Smudge Stick 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Snap Art 4 Snap Art 4 4.1.0.136 34641 Copyright (c) 2016 Alien Skin Software, LLC - from the file “Alien Skin Snap Art 4 Photoshop.8bf.plugin”

                         Solarize 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

                         Spaces 18.0.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

                         Spatter 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Spherize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Sponge 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Sprayed Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Stained Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Stamp 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Standard Deviation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         STL 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Sumi-e 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Summation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Targa 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Texturizer 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Tiles 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Torn Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Twirl 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         U3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Underpainting 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Vanishing Point 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

                         Variance 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

                         Virtual Reality Modeling Language | VRML 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Water Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Watercolor 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                         Wave 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Wavefront|OBJ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

                         Wind 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                         Wireless Bitmap 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

                         ZigZag 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                       

                       

                      Optional and third party plug-ins:

                       

                       

                         Analog Efex Pro 2 2.0.12.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Analog Efex Pro 2/Analog Efex Pro 2.plugin/”

                         BackgroundFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/BackgroundFilter.plugin/”

                         Color Efex Pro 4 4.3.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Color Efex Pro 4/Color Efex Pro 4.plugin/”

                         Dfine 2 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/Dfine2.plugin/”

                         FineStructuresFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/FineStructuresFilter.plugin/”

                         HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2.plugin/”

                         HotPixelsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/HotPixelsFilter.plugin/”

                         Merge to HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2 Automation.plugin/”

                         Nik Collection Selective Tool 2.1.28.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Selective Tool/SelectivePalette.plugin/”

                         ShadowsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/ShadowsFilter.plugin/”

                         Sharpener Pro 3: (1) RAW Presharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3RPS.plugin/”

                         Sharpener Pro 3: (2) Output Sharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3OS.plugin/”

                         Silver Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Silver Efex Pro 2/Silver Efex Pro 2.plugin/”

                         SkinFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkinFilter.plugin/”

                         SkyFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkyFilter.plugin/”

                         StrongNoiseFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/StrongNoiseFilter.plugin/”

                         Viveza 2 2.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Viveza 2/Viveza2.plugin/”

                       

                       

                      Duplicate and Disabled plug-ins: NONE

                       

                       

                       

                       

                      Plug-ins that failed to load: NONE

                       

                       

                      Extensions:

                       

                       

                         Retouching tools  1.3.0 - from the file “/Users/andy/Library/Application Support/Adobe/CEP/extensions/RetouchTools/index.html”

                         com.adobe.inapp.purchase  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html ”

                         Recent Files  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

                         Libraries  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

                         Start  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

                         ON1  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/onOne/index.html”

                         Blendit  1.0.0 - from the file “/Users/andy/Library/Application Support/Adobe/CEP/extensions/Blendit/index.html”

                         Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                         Lumenzia  2.0.8 - from the file “/Users/andy/Library/Application Support/Adobe/CEP/extensions/com.lumenzia.ext/index.html”

                         com.adobe.preview.loader  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

                         Ultimate Retouch  2.0.0 - from the file “/Users/andy/Library/Application Support/Adobe/CEP/extensions/UltimateRetouch/index.html”

                         New Document  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/fnft.html”

                         com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

                         Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

                         Device Preview  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

                         Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                         Basics  1.3.1 - from the file “/Users/andy/Library/Application Support/Adobe/CEP/extensions/com.lumenziabasics.ext/index.html”

                       

                       

                      Installed TWAIN devices: NONE

                      • 8. Re: Photoshop cc does not save in Mac OS X Sierra
                        gener7 Adobe Community Professional & MVP

                        Sorry for the late reply. I took a look at your system info and see many plugins and extensions. some plugins I see don't look like they have been updated for CC 2017. In fact one thing when Photoshop upgrades is that it does not copy plugins over.

                        So I think the next step is to hunt down or update those errant plugins.

                         

                        More details on this:

                         

                        Photoshop plug-ins troubleshooting

                         

                        Let me know if that helps.

                         

                        Additional troubleshooting steps. http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

                         

                        You may want to install a prior version of Photoshop to get some work done. How to do that is covered in the above link.

                        I always keep an extra version handy in case of unexpected behavior. You definitely don't want downtime.

                        1 person found this helpful
                        • 9. Re: Photoshop cc does not save in Mac OS X Sierra
                          andy3xcve456 Level 1

                          I followed your recommendation. I uninstalled plugins from Photoshop. I deleted them from Library as well. I uninstalled Creative suite and reinstalled it in a different user on my computer to start fresh. Photoshop did work for a little while but is back again to same issue of not saving, saving as or closing tab. Now, I did follow your other recommendation of downloading a previous version of PS and it works as a charm but it's not compatible with current Camera raw 9.8 which I need to handle my RAF raw files. What do I do? I don't shoot JPGs.

                          Any and all help is appreciated.

                          • 10. Re: Photoshop cc does not save in Mac OS X Sierra
                            gener7 Adobe Community Professional & MVP

                            All versions of Photoshop CC can run ACR 9.8  Just because the version it shipped with is earlier than 9.8 does not mean you can't update it.

                             

                            Two ways to get it: From the Creative Control Desktop panel, look for the cog in the upper right corner and from the dropdown menu, choose "check for updates". CC2015.5 should then have an "Update" button.

                             

                            Or Help > Updates in CC 2015.

                            1 person found this helpful
                            • 11. Re: Photoshop cc does not save in Mac OS X Sierra
                              andy3xcve456 Level 1

                              Well, in theory it should work like that. Here's what's happening on my end. If I go Help>Updates it takes me straight to CC Desktop panel, there's no option for update under the cog wheel for PS CS6 ( See Screen Capture ). Also if I go to Library>Adobe>Plugins>CS6>File Formats>Camera Raw.plugin it shows the version installed is 7.0 not 9.8. Now when I try to install Latest Camera Raw version 9.8 it does install but only to CC and not CS6. Is there any way/bypass where I can install Camera Raw 9.8 on PS CS6? If that would be the case I'd be happy, CS6 has everything I need and doesn't crash but useless because I can't work my files. Again thanks!

                              • 14. Re: Photoshop cc does not save in Mac OS X Sierra
                                gener7 Adobe Community Professional & MVP

                                Sorry I'm late, but I had to run some errands. In any case here is what's going on:

                                 

                                CS6 will only go up to Camera Raw 9.1.1 because Adobe stopped it there and so you can't install 9.8.

                                 

                                But using the DNG Converter, you can batch convert your  Raws to DNG format and they will open up in 9.1.1

                                 

                                You should not have 7.0 in CS6, but if it won't update, move that plugin outside the folder and then open CS6 and from the Help menu, run Updates.

                                 

                                After 9.1.1 is in verified as the current ACR plugin, then get the DNG converter here:

                                 

                                Adobe Digital Negative Converter 9.x  download DNG 9.8 and follow the instructions included in this help document.

                                 

                                Raws should be placed in a folder and batch converted.

                                 

                                Let me know how it went.

                                 

                                Gene

                                1 person found this helpful