1 Reply Latest reply on Mar 28, 2017 6:55 AM by meenakshin83966505

    Sign Button issue


      Whenever I would press the sign button for signatures, Adobe would bring up a box with the signature and I would just type in my password. Now when I do it I am prompted to locate the signature first, type in the password, and then it brings up the original box. Can this be set up in the original way? Was there an update to signature

        • 1. Re: Sign Button issue
          meenakshin83966505 Adobe Employee

          Hi rebeccah38995125,


          Sorry for the delay in response.

          Please try to open the application as administrator.

          Right click on Application shortcut on the desktop and select "Run as Administrator" from the list.

          Then open the file from the application and try to add the signature.

          At first, you need to browse for the signature.

          Once done, then try to open another file and check if you get your signature in the box.



          Also, check if the application is updated to the latest patch released.

          Go to Help menu  > Check for updates.


          If you still experience the issue, please share the dot version of Adobe application and OS you are working on.

          Let us also know the exact steps you do to add the signature to the PDF.