I am curious to hear opinions about whether Robohelp is the
right solution when many (six or more) people are using Microsoft
products (Word, PPT, Excel) to create content and SnagIT to grap
images of icons/screen shots.
The dilemma is that I am the holder of the key and the only
user of Robohelp. It is not very intuitive and requires a bit of
trial and error to learn. We currently house all of our procedures
for using many of the Peoplesoft modules in RH. Business unit
procedures (before/after using the application) are being housed in
I am thinking of removing the RH link from the applications
and setting up a link to Documentum. Ideally, it would be great to
have topic specific help. If I am entering an invoice, link to this
topic instead of a TOC or search box.
I am sure that many of you have run into this problem in the
It might be worth asking this on the HATT forum as well where
you will get people with a wider mix of software use. Asking here
is a bit like walking into the Ford dealer and asking if a
Chevrolet will do a better job!