7 Replies Latest reply on Mar 2, 2017 12:36 PM by Mintel_Oleg

    Lightroom crashes when a preset is applied


      I have a user whenever he runs a profile on an image it will cause his Lightroom to crash. Also if someone applies the profile on a different machine, his computer will crash when he selects that image. The profile works on other computers. I have tried uninstalling and re-installing the software, updating the graphics driver, and disabling graphics processing.