1 Reply Latest reply on Mar 2, 2017 12:21 PM by kglad

    In my account it do not show my package.

    amyrk78009405

      I signed a 1 year prepaid package of Creative Cloud, but when I access my account on Adobe's website it doesn't show my signature. It looks like I never signed anything.

       

      All the procedures to start my account failed, because of that, and Adobe confirmed the payment.

       

      I need guidance so when I install the desktop app it doesn't come as trial version.