1 Reply Latest reply on Mar 7, 2017 4:21 AM by Nanaky

    E_ADEPT_DOCUMENT_TOO_SHORT

    skryscaper

      Hello,

       

      I have trouble with an E-book I downloaded from my local library. I can download the .ascm-file but when I try to open it I get the error message E_ADEPT_DOCUMENT_TOO_SHORT. I deauthorized and reauthorized my ADE several times with no effect. I deleted and re-downloaded the files several times with no effect. I uninstalled and reinstalled my ADE several times with no effect. I contacted my library and after long E-mail back and forth I got the answer that it has to be a local error as the file is perfectly fine at the support guy's computer.

       

      I tried to google a solution myself and found that "deleting the adept key in the registry editor" might be the solution: but what does that mean? How do I delete the adept key in the registry error?

       

      Maybe also interesting: the file is somehow saved in cloud sync. I tried to delete the cloud sync file, which I can do, but when I reopen the ADE the book is (empty) in the library again...

       

      Thanks for your help