0 Replies Latest reply on Mar 4, 2017 5:13 AM by abyr83734904

    Digital editions not working


      Every time I try to borrow a book from the library, I get the error message: 'Cannot connect to fulfillment server. Please check your internet connection'


      I have checked my internet connection

      I have checked my firewall

      I have deauthorised and re-authorised my computer

      I have uninstalled and reinstalled DE3

      I have tried to install DE4.5


      When i try to download 4.5, I get a pop up that says: 'This is a binary file. Would you like to Save or Cancel'

      I save the file and then go to downloads, when I click on the 4.5 version download, nothing happens. So I reinstall version 3.


      I am able to purchase books from Kobo but I still not able to borrow books.


      Can anyone tell me why this is happening? Or at least give me some advice on something else to try.