deactivation

[bennettl94918964]

I had a computer crash (virus) so had to reformat. When I try to upload lightroom told need to deactivate one computer. If the computer is no longer possibly to be in service how do you activate the new computer

[Just Shoot Me]

What is the exact version of LR you are using?

Is it a Stand Alone perpetual license version or do you subscribe to the CC Photographers plan?

[bennettl94918964]

It is LR 6 and a stand alone.

Thank you

Bennett Lax

[ManiacJoe · Accepted solution]

Contact the Adobe sales(?) team. They can help you with this common request.