1 Reply Latest reply on Mar 5, 2017 4:14 AM by Ned Murphy

    Creative Cloud says i do not own products

    joshuacao

      I purchased the creative cloud student bundle around a year ago (current subscription has to be renewed June 6 2017). Yet when i open the Creative Cloud application on my surface book, it claims that i still need to buy Photoshop CC and Adobe Acrobat Pro DC. So to test it out i click the "Buy Now" button on the Creative Cloud, and it takes me to a subscription page and when i attempt to purchase an individual subscription for both Photoshop and Acrobat, it tells me i already own it as a part of the bundle. Now i am unable to access the full version of either applications as it places me in a free trial. !