4 Replies Latest reply on Mar 6, 2017 1:26 PM by johnl94444820

Updates for Elements 9

johnl94444820 Mar 4, 2017 3:21 PM

I get the following message when trying to download and update.

Photoshop Camera Raw 6.5 Update

There was an error downloading this update. Please quit and try again later

I have tried a number of times but without success

1. Re: Updates for Elements 9

John Waller Mar 5, 2017 1:00 AM (in response to johnl94444820)

Which link are you using?

Try

Mac: Adobe - Photoshop Elements : For Macintosh : Camera Raw 6.5 update for Elements 9 : Thank You

Win: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.5 update : Thank You
Like Show 0 Likes(0)

Actions
2. Re: Updates for Elements 9

johnl94444820 Mar 5, 2017 3:04 AM (in response to John Waller)

It was an Adobe message indicating there are updates available for my software. It said there were 2 updates, one was something to do with Wacom tablets which I unchecked and this one for camera raw processing within Elements 9
Like Show 0 Likes(0)

Actions
3. Re: Updates for Elements 9

JimHess Mar 6, 2017 10:23 AM (in response to johnl94444820)

The message you received about Camera Raw was a general message because you have a version of Camera Raw installed. Photoshop Elements 9 can only use up to Camera Raw 6.5. It won't do you any good to try to install Camera Raw 9. It won't work with your version of Photoshop Elements.
Like Show 0 Likes(0)

Actions
4. Re: Updates for Elements 9

johnl94444820 Mar 6, 2017 1:26 PM (in response to JimHess)

Thank you all for your help

John
Like Show 0 Likes(0)

Actions

Go to original post