2 Replies Latest reply on Mar 6, 2017 12:39 PM by miriamm10730547

    Lightroom does not start


      I have Adobe CC and use Lightroom. It worked always perfectly, but since this week, I get the message "Adobe photostop has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  when I open LR. And then it automatically signs out. It seems to be opening, but after about 20 second, I get this message. I already tried several advices I read on different forums: updating to the latest version (2015.8 now), and signing out and in from Adobe CC. Already tried renaming the preferences files to .old, which also didn't work.

      Using Windows 7, on a Hp computer.


      Anyone an idea what to do?