6 Replies Latest reply on Mar 7, 2017 1:35 AM by davescm

    Photoshop Brush, Pencil, etc. cursors stuck as icons, not usual shapes like circles

    CapeHorn2013

      Bought a new Dell tower to get more processing power. See specs below. Running Windows 10. Photoshop CS6 (13.0.1 x64). 

       

      All was working well, until last Saturday. Now, in Photoshop, I click on some tools and they displays within my image as an actual icon like to the graphic that appears in its panel. Brush tool displays as Brush, not circle. Sharpen displays in image layer as triangle like panel. Same with Healing Brush, Pencil, Dodge, and Burn. They function normally, such as changing size several ways, including [ - ], drawing, opacity, flow, shape, etc., but difficult to use when cursor is a picture of the tool rather than a circle.. Read many Forums, searches, etc. without finding similar problem.   Out of ideas. Would so appreciate a solution.

      This is what I have tried:
      Windows System File Checker - all OKWindows Deployment Image Service and Management Tool - All OK

      Norton Antivirus = All OK

      CC Cleaner - no issues

      Malware - All OK

      Turned off Sync to Windows OneDrive

      Caps lock is NOT on, but I toggled it on and off many times anyway

      Reset all tools to Default

      Checked graphics/video drivers - all up-to-date

      Windows 10 - up-to-date

      Photoshop -up-to-date
      Adobe Camera Raw - up-to-datePreferences>Cursors> Standard   and Preferences>Other Cursors>Standard. Tried them with every option

      Graphics processor - turned on and off several times

      Problem same with mouse and pen - unplugged Wacom tablet, no change

      Ran Program Compatibility Troubleshooter - OK

      Uninstalled Quicktime - no change

      Windows  > Workspace > Went back to Essentials> Reset Essentials- no change

      Have not deleted and reinstalled Photoshop yet.

      Dell Tower Specs

      AMD Radeon(TM) RX 480 with 8GB GDDR5 Graphics Memory

      BDRE Drive (Reads and Writes to Blu-Ray disks)

      6th Generation Intel(R) Core(TM) i7-6700K Processor (8M Cache, up to 4.2 GHz)

      Windows 10 Home-HE (64bit) English

      16GB (1x16GB) DDR4 2133MHz SDRAM Memory

      512GB M.2 Solid State Drive + 2TB 7200 rpm Hard Drive

      1. 802.11ac + Bluetooth 4.0

      Integrated 7.1 with WAVE MAXXAudio Pro

      Wireless 3165 driver

      Fixed Hardware Configuration

      Windows System SW, XPS 8910

      Cyberlink Media Suite Essentials without Media

      Image result for image of photoshop brush tool

      The tool when it is in my editing layer is an actual  Brush instead of whatever shape I select, either basic or more complex.