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My suggestion - from personal experience: I followed the steps below for a 'clean' system with Adobe programs.
Because you subscribe-
1. Download and run the Adobe CC Cleaner Tool. Use the Creative Cloud Cleaner Tool to solve installation problems
This Un-installs any Adobe CC program you select in the dialog. (Note- this is Not the freeware program CCleaner!)
2. Reboot the computer
3. Download and run the Creative Cloud Desktop App Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial
4. In the CC App- Log in with the Adobe ID you used for your subscription.
5. Click the [Install] buttons on the CC App to install Lightroom Photoshop (and Bridge-if wanted)
My other problem on my Dell laptop was the Nvidia driver causing 'BSOD' and 'lock' files.
A complete Un-install of Nvidia drivers and re-install solved this.
Thank you for your assistance I now have Lightroom tuning again although it now comes up saying I am on a 9 day free trial. As I said I subscribe monthly and am now concerned it might close down at the end of the 9 day period.
Sign out and back in from CC/LR with the email used for the subscription.
I'll do that tonight, thank you !
Do you mean the original email when I initially signed up ?
If so that was probably on my previous email account which no longer exists
or can I do this another way ?
Log in to your account: Adobe ID
Verify that the account has your subscription listed.
If you email has changed, use the Account settings to modify your data.
Use the very same email you have specified as Adobe ID to login to CC/LR on your computer.