When trying to launch the application the app starts then a dialogue box pops up stating:
You'll need a new app to open this adbxd.helper.app
There are no options to select, just a check box for 'Always Use This App' and a greyed out 'OK' Button which remains greyed out when you check the box.
I'm running an up to date version of Windows 10 Home.
I also tried to run the app from the installation directory
but this doesn't work either and produces an error stating
This application can only run in the context of an app container.
I am checking with the support team. Stay tuned for a response.
The support team has sent an email to using the email ID associated with your Adobe account. Can you check and get back to them?