2 Replies Latest reply on Mar 8, 2017 6:30 AM by Preran

    Windows 10 Launch Fail

    haedworm

      When trying to launch the application the app starts then a dialogue box pops up stating:

       

      You'll need a new app to open this adbxd.helper.app

       

      There are no options to select, just a check box for 'Always Use This App' and a greyed out 'OK' Button which remains greyed out when you check the box.

       

      I'm running an up to date version of Windows 10 Home.

       

      I also tried to run the app from the installation directory

      C:\Program Files\WindowsApps\adobe.cc.xd_0.6.16.7_x64__adky2gkssdxte

       

      but this doesn't work either and produces an error stating

       

      This application can only run in the context of an app container.