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Illustrator tools sporadically working

New Here ,
Mar 07, 2017 Mar 07, 2017

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I just installed latest version of Illustrator CC. From the very beginning tools are sporadically working.

For example the selection tool sometimes lets me draw a box around objects, but mostly does not.

The hand tool for panning sometimes works, but mostly does not.

Selecting an object to drag is not working, and I have to move with arrow keys.

This is very frustrating.

Any advice would be really appreciated.

Thanks

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Adobe
Community Expert ,
Mar 07, 2017 Mar 07, 2017

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What operating system are you on?

Try Command E to toggle GPU preview.

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New Here ,
Mar 07, 2017 Mar 07, 2017

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Windows 8.1

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Community Expert ,
Mar 07, 2017 Mar 07, 2017

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Then Ctrl E, and you will see up after the file name in parenthesis what mode you are in.

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Community Beginner ,
Jul 20, 2017 Jul 20, 2017

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I have this too.

Sometimes when I'm using the pen tool after a few points are placed, the pen tool functions no more as a pen tool but as the magic wand or the droplet too. Sometimes I have to zoom out to rectify the problem.

It varies between tools as well. Sometimes it's the line or shape tool.

It's with this recent update. Before that I was having no issues.

Anyone else have this problem?

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Community Expert ,
Jul 21, 2017 Jul 21, 2017

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Can you please start your a new topic, and include your OS version.

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