2 Replies Latest reply on Mar 8, 2017 9:14 AM by nomis5491

    Printing issue Indesign 2017 CC

    nomis5491 Level 1

      I have set up a document with a page size of 10x13 inches. This document  will be printed on 9x12 paper at between 88-90%.

      Each time I attempt to print the image which is an EPS file. The page prints at the size of a thumbnail.

      I have checked all my settings, uninstalled ID and Acrobat and re-installed.

      I also deleted the EPS file and placed at text item at each corner, to see if the EPS file was an issue. Again the page printed at the size of

      a thumbnail. (and no thumbnails were not selected).


      I did export the 10x13 page document to PDF only to discover that when I went to print, the document size in the print control window was

      indicating 13x 46 inches.


      If anyone has any ideas it would be greatly appreciated as I am about to pull my hair out.

      Hardware equals: iMac and a Xerox Phaser 7500 printer.


      Thank you for your help in advance.