I have set up a document with a page size of 10x13 inches. This document will be printed on 9x12 paper at between 88-90%.
Each time I attempt to print the image which is an EPS file. The page prints at the size of a thumbnail.
I have checked all my settings, uninstalled ID and Acrobat and re-installed.
I also deleted the EPS file and placed at text item at each corner, to see if the EPS file was an issue. Again the page printed at the size of
a thumbnail. (and no thumbnails were not selected).
I did export the 10x13 page document to PDF only to discover that when I went to print, the document size in the print control window was
indicating 13x 46 inches.
If anyone has any ideas it would be greatly appreciated as I am about to pull my hair out.
Hardware equals: iMac and a Xerox Phaser 7500 printer.
Thank you for your help in advance.
I would recommend exporting the file as PDF and print from Acrobat as many printers don't work well in cooperation with InDesign.
I would also recommend not to use EPS anymore, as it is an archaic file type. Use PDF/X-4 instead.
Thank you for your help. Having used ID since version 1, it has only been since my upgrade to ID 2017 CC that
I have encountered problems. I am also experiencing issues with ID not seeing my 3rd tray for my Xerox Phaser 7500.
Thank you again.